Privacy Policy - Global
Ndali.app users
Effective Date: February 28, 2023
Ndali inc. is owner of the food delivery brand called “Ndali” and associated Ndali.app website and mobile apps.
Ndali inc., (“Ndali inc.,” “Ndali”, “Ndali.app”“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains
how we collect, use, disclose and protect Personal Information (as it is defined below) of our customers and users. It applies to all Personal
Information collected by us on www.ndali.app (the “Site”), and any other websites or mobile applications that link to this Policy, as well as during
any written, electronic, and oral communications (collectively, the “Services”). Ndali.app may collect Personal Information to help you place and
receive orders and to improve ndali.app food delivery service.
Your access to and use of our Services are subject to our Terms and Conditions, which define some of the terms used throughout this Policy.
Please make sure that you have carefully read and understand the Terms and Conditions before you use our Services. By using our Services,
you accept the Terms and Conditions, and accept our privacy practices described in this Policy. If you do not feel comfortable with any part of
this Policy or our Terms and Conditions, you must not use or access our Services.
The Company uses a network of independent third-party contractors (“Riders”) who provide delivery services to our users and food service
providers. Riders should refer to the Riders’ Privacy Statement for information on how Ndali.app collects and uses Riders’ Personal Information.
Our Services may change from time to time. As a result, we reserve the right to update or modify this Policy at any time and from time to time
without prior notice. If we make any material changes to the way we process your Personal Information, we will notify you before such changes
are effective. If you object to any changes, you must cease using our Services. We recommend you review this Policy periodically. This Policy
became effective on the date indicated at the top of this page. Your continued use of our Services after any changes or revisions to this Policy
indicates your agreement to the terms of the revised Policy.
1. Collection of Personal Information
When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. The
types of Personal Information that we may collect about you are:
a. Information You Provide to Us Directly
You may provide your Personal Information to us when you use our Services, including when you register with ndali.app, search within or place
orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include:
User Profile – We collect profile information associated with your Customer ndali.app account. This includes information such as name, email
address, delivery address, and phone number.
Order Details – When you place an order through our Services we collect information related to that order. This may include information such as
items purchased, special instructions, date and time of order, and subtotal.
Payment Information – Payment information collected such as bank name and payment method.
Surveys – From time-to-time, we invite our customers and users to participate in surveys or contests. When a customer or a user participates,
we may request certain Personal Information such as name and email address.
b. Information Received From You as Part of Your Communications
When you use our Services (for example on our Site), complete electronic forms, communicate with Riders or contact us, by online chat, email,
phone or text, we may automatically collect and store certain information about you and the activity you engaged in, for example: your name and
contact information; your order details; information that you voluntarily provide to us; the nature of your communication; the purpose of the
interaction, and the action we took in response to your inquiry or request.
c. Information Collected Automatically
We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services.
This information may include:
Technical Information – We collect technical information associated with your activity on our Site and may include information related to your
browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your
device type. We use such information for diagnostic and statistical purposes and to administer our Services.
Site Usage Information – We collect information to better understand customer traffic patterns and Site usage. This may include the webpage
that you were visiting before accessing our Site or mobile application, the pages or features of our Site or mobile application that you browsed to
inform us which part of our Site, app and Services you visit and how much time you spend there. This information is used to analyze and
improve our Site and to provide our customers with a better user experience.
Site Preferences – We collect information about your preferences to make your use of the Site more productive through the use of cookies.
d. Location Information
When you use the Services, we may collect and store general location information (such as IP address). If you permit the Services to access
location services through the permission system used by your mobile operating system (“Platform”) or browser, we may also collect and store
the precise location of your device when Ndali app is running in the foreground or background of your device. This information may be used to
help you select your delivery address, to provide more accurate deliveries of your orders, to provide recommendations to you, and to enhance
your user experience and improve the services. You can choose whether to enable the location tracking feature through the settings on your
device or Platform or when prompted by the Ndali mobile app. If you choose to disable the location feature, the Rider will not receive precise
location information from your device, which may compromise the accuracy of deliveries in some situations, for instance, if you are located in a
large area with minimal geographic landmarks.
e. Information Related to the Referral Program
ndali.app allows users to invite friends and family to sign up for our Services. Sometimes we offer a promotional value for every friend or family
member who signs up and places an order through your referral link. To help you do this, we may request you to grant us access to your mobile
device address book. You can then direct us to send referral emails to contacts you select in your address book. By sending a referral, you also
consent to Ndali.app sending your public profile image to the contacts you select to receive a referral link. By choosing to invite a friend you
represent that you have received the friend’s consent to provide his or her name and email address with us. Ndali.app will use that information to
send an email inviting him or her to visit the site and will store that information to track the success of the referral program and may send
marketing emails. You can also send an SMS with a referral link to your contacts. If you use this option, you understand that Ndali.app does not
control the timing, content, or recipients of these SMS messages.
Users may not send, publish, or share any false, misleading, or deceptive communications in connection with participation in the Referral
Program. Such actions may violate various federal, state, and/or international laws, including, but not limited to, the regulations and policies

promulgated by the Federal Trade Commission. Users may not send any referral emails, SMS messages, or other communications to children
under the age of 13.
If you are referred to Ndali.app through one of our referral programs, or if someone attempts to refer you, we may share your name, whether
you have already signed up for Ndali.app, whether you are a new customer, and whether you have placed a qualifying order with Ndali.app with
the person(s) who referred you.
f. Personal Information from Publicly Available Sources and Third Parties
We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or
third parties. This may include:
Social Network Information – We may receive information about you from other services. For example, we receive certain information from
Facebook when you use their service to login to Ndali.app
Demographic Information – This characteristic information could include information such as income, marital status, spending habits, and other
information pertaining to customers.

2. Use of Cookies and Other Tracking Technologies
We use cookies, web beacons, pixels, session replay/screen capture, and similar technologies to collect information and personalize your
experience with our Services. When we use session replay technology, we may collect on a real-time basis information on how you use and
navigate the Services. This may include mouse movements and how you scroll through the Services, but we do not collect keystroke data.
Additional information on other technologies we may use is set forth below.
a. Cookies
Cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or
provider’s system to recognize your browser and remember certain information.
How We Use Cookies – We use first-party and third-party cookies for the following purposes:
to make our Services function properly;
to improve our Services;
to recognize you when you return to Ndali.app and to remember information you have already provided, such as items already in your order cart;
to collect information about your activities over time and across third party websites or other online services in order to deliver content and
advertising tailored to your interests; and
to provide a secure browsing experience during your use of our Services.
How to Manage Cookies – You may disable the use of cookies by modifying your browser settings. If you choose to disable cookies you may not
be able to fully experience the interactive features of our Services. For more information on cookies and how to disable cookies
visit www.ftc.gov/ftc/cookies.shtm or https://www.usa.gov/optout_instructions.shtml.
b. Web Beacons
Web beacons, also known as web bugs, pixel tags or clear GIFs, are tiny graphics with a unique identifier that may be included on our Site to
deliver or communicate with cookies, in order to track and measure the performance of our Site and Services, monitor how many web visitors
we have, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are
typically embedded invisibly on webpages (or in an email).
c. Online Analytics and Advertising Technologies
We and our third-party vendors may use automated technologies (including cookie identifiers on our Site), along with other collected
information, to tailor ads or deliver content when you are on our Services or on other devices, apps or websites.

d. Interest-Based Advertising
We (or our service providers) may use the information we collect, for instance, IP addresses and unique mobile device identifiers, to locate or
try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers
that do this, in order to better tailor content and features and provide you with a seamless experience across devices. If you wish to opt out of
cross device tracking for purposes of interest-based advertising, you may do so through your device settings. We may also use cross-device
targeting to help identify our users and serve advertising. This type of advertising is often called “interest-based” or “personalized” advertising—
and when it occurs on mobile apps, “cross-app” advertising.
You can learn more about interest-based advertising and how to opt-out of receiving tailored advertising by visiting (i) the Network Advertising
Initiative’s Consumer Opt-Out link or (ii) the Digital Advertising Alliance’s Consumer Opt-Out link. To opt out of Google Analytics for display
advertising or customize Google display network ads, you can visit the Google Ads Settings page.
Please note that even if you opt-out, you may still receive advertisements from us. However, in that case, the advertising will not be tailored to
your interests. Also, we do not control any of the above opt-out links or whether any particular company chooses to participate in these opt-out
programs.
e. Mobile Applications
Depending on your permissions, we may receive your Personal Information from your Internet service and mobile device providers. Users of
mobile devices who do not want to receive interest-based advertising may opt-out in several ways. Learn more about your choices for mobile
devices by visiting http://www.aboutads.info/appchoices. Each operating system, (iOS for Apple phones, Android for Android devices, and
Windows for Microsoft devices) provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You should
view your device or system “Settings” to determine how you can opt out of use of your device ID for “cross-app” personalized advertising.

3. Use of Your Personal Information
We may use the information we collect or receive about you for various purposes.
a. To Provide You With the Services
We use your information to provide you the Services. For example, we use credit card information to complete a transaction or an address to
allow the Rider to fulfill your delivery. If the applicable information is to be provided or Service is to be performed by a third party, then we will
disclose the applicable Personal Information to the third party providing the information or performing applicable Services. Your information may
be available or provided to third-party service providers and that are contractually obligated to protect your information as disclosed in this Policy.
b. To Maintain, Improve, and Personalize the Services
We use your information for our everyday business operations such as auditing, administration of the Services, forum management, fulfillment,
and analytics. Your information may also be used to improve the content and/or functionality of the Services. We may use your information to
help us improve offerings for Ndali.app and/or our Merchants. We also use your information to personalize your experience. For example, we
may personalize the content and features you see when visiting our Services. In addition, we may personalize advertisements, marketing
communications, and recommendations to make them more tailored to your interests.

c. To Communicate with You
We use your information to communicate with you. For example, we may send you text messages or other notifications about the status of your
orders and deliveries. We may also contact you with promotional offerings or other communications that may be of interest to you. If we send
you marketing emails about services that may interest you, each email will contain instructions permitting you to “opt-out” of receiving future
email marketing communications.
In the event you contact us, we use certain information to respond to your questions and assist you with any issues that may arise in your use of

the Services. If you send text messages to a Rider, using the telephone number for that Rider available on the Services, we may use a third-
party service provider to track and analyze these text messages. We track these text messages for fraud prevention, to ensure appropriate

charging of fees, to enforce our Terms and Conditions, and for quality and training purposes. As part of this process, Ndali.app and its service
provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number,
and the content of the text message. You will not be able to opt out of transactional text messages between you and Riders.
d. For Account and Network Security Purposes
We care about keeping you secure and safe while using our Services. Keeping you safe requires us to process your Personal Information, such
as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious
activity or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not
gain access to your information.
e. To Maintain Legal and Regulatory Compliance
Our Services are subject to certain laws and regulations which may require us to process your Personal Information. For example, we process
your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as
necessary to manage risk as required under applicable law.
f. To Enforce Compliance with Our Terms and Conditions and Policies
When you access or use our Services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process
your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal
activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms,
agreements or policies; enforce our agreements with third parties and business partners.
g. To Protect You, Others, and Our Business
We use your information to protect you, others, and our business, including, without limitation, using information for fraud prevention, for
enforcement of our Terms of Service, to comply with the law, and to protect against security risks.
h. For Our Business Purposes
We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your
consent.
4. Sharing of Personal Information with Third Parties
We share your Personal Information as described below.
a. Service Providers
We may share your information with our third-party service providers for certain business purposes. This information is provided in order for
them to provide us services such as payment processing, advertising services, marketing partners, web analytics, data processing, IT services,
customer support and other services. These third-party service providers have access to your Personal Information only for the purpose of
performing services on our behalf and are expressly obligated not to disclose or use your Personal Information for any other purpose.
b. Riders and Merchants
To help provide you with a high-quality delivery we also may share your information, including your Personal Information and order details, with
the Riders who complete your requested deliveries. Similarly, we may share information with Merchants to facilitate deliveries such as your first
name and last initial and order information related to your orders with Ndali.app merchants.
c. Related Entities
We may share your information with our affiliates (entities that control or are under the control of Ndali inc.) for business purposes. We will
require these entities to comply with the terms of this Policy with regard to their use of your information.
d. When Required by Law
We recognize that information related to your orders could contain private information. However, we may be required to disclose your
information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and
security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government
entity.
e. Corporate Transactions
In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties
as part of that transaction, including during the negotiation of an actual or contemplated transaction.
f. With Your Consent
We also may share or disclose your information with your consent or at your direction.
5. Security
Ndali.app has implemented administrative, technical, and physical security controls that are designed to safeguard Personal Information.
However, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your Personal
Information is absolutely secure. Please keep this in mind when disclosing any information to via Ndali.app.
Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your
information when you are on the Internet, or when you communicate with us and with others through the Internet. Change your passwords often,
use a combination of letters and numbers, and make sure you use a secure browser. If you have reason to believe that your interaction with us
is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is
using your account, please let us know immediately by contacting us as indicated in the Contact Us section below.
6. Data Retention
We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of
your transactions for financial reporting purposes. We will also retain and use your Personal Information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
7. Third-Party Sites
Some of the functionality may be provided by third parties and the Services may link to other third-party websites that are not controlled by Ndali
inc.. These third parties are not under our control and Ndali.app is not responsible for their privacy policies or practices. If you provide any
Personal Information to any third party or through any such third-party website, we recommend that you familiarize yourself with the privacy
policies and practices of that third party.
8. Social Media Usage
You may choose to enable or log in to our Services via various online services, including social networking services like Facebook and Google.
Our Services also may enable you to access social networking services such as Facebook, Twitter, or Instagram (collectively, “Social Network”)
directly or indirectly through our Services.

When you link a Social Network account to Ndali.app or log into our Services using your Social Network account, we may collect relevant
Personal Information necessary to enable our Services to access that Social Network and your information contained within that Social Network.
We also may share your information with the operator of that Social Network to facilitate or enhance delivery of that Social Network or other
services to you. A Social Network may provide us with access to certain information that you have provided to them, and we will use, store, and
disclose such information in accordance with this Policy. Additionally, a Social Network may collect Personal Information and information about
your use of our Site or Services automatically. The manner in which a Social Network collects, uses, stores, and discloses your information is
governed by the policies of such third parties and Ndali.app shall have no liability or responsibility for the privacy practices or other actions of
any Social Network that may be enabled within our Services.
You may also have the option of posting your activities on our Services and other content to a Social Network when you access content through
our Services. For example, you may post to Facebook that you placed an order with Ndali.app. Keep in mind that your usage of Social Network
features is governed by applicable Social Networks and not by Ndali inc., and may be visible or accessible to the public.
9. Children’s Information
Our Services are not intended for children under 13 years of age and we do not knowingly collect Personal Information from children under the
age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to
us please contact us at privacy@ndali.app. A parent or guardian of a child under age 13 may review and request deletion of the child’s Personal
Information.
10. Your Choices
We provide our customers and their authorized agents with the ability to access and delete Personal Information. In order to exercise these
rights you must login to your account to confirm your identity, which helps us ensure that Personal Information is only made accessible to
appropriate parties. Customers will not receive discriminatory treatment for exercising their rights and can return to the service after deleting
their information.
a. Your Rights
This section lists the privacy-related rights (“Rights”) we extend to all Ndali.app customers. Your right to know and right to deletion are not
absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would
create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of our
systems.
Right to Know – You have the right to know the Personal Information we collect, use, disclose, and sell about you.
Right to Deletion – You have the right to request that we delete any Personal Information we have collected from you or maintain
about you. We may save Personal Information when permitted by applicable law including, without limitation, when the information is needed for
a legal purpose. If you are a California consumer, we may retain your Personal Information as necessary to: (1) complete the transaction for
which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our
ongoing business relationship with you, or otherwise perform a contract between Ndali.app and you; (2) detect security incidents, protect against
malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that
impair existing intended functionality; (4) exercise free speech, ensure the right of another consumer to exercise his or her right of free speech,
or exercise another right provided for by law; (5) comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6
(commencing with Section 1546) of Title 12 of Part 2 of the Penal Code; (6) engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable ethics and privacy laws, when Ndali inc.’s deletion of the information is likely to
render impossible or seriously impair the achievement of such research, if you have provided informed consent; (7) to enable solely internal
uses that are reasonably aligned with the expectations of you based on your relationship with Ndali inc.; (8) to comply with a legal obligation; or
(9) to otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the
information.
Right to Rectification – If you are a registered Ndali.app user you may modify certain of your Personal Information by logging into our
Site using your username and password and visiting the “Account” page. Registered Ndali.app users may also access the “Account” page to
manage their subscriptions.
Right to Opt-Out of the Sale of Your Personal Information – You have the right to opt-out of having your Personal Information sold.
The California Privacy Rights Act (“CPRA”) amends the California Consumer Privacy Act to broadly define “sale” in a way that may include
allowing third parties to receive certain information such as cookie identifiers, IP addresses and/or browsing behavior to add to a profile about
your device, browser or you. Such profiles may enable delivery of interest-based advertising by such third parties within their platform or on
other sites. Depending on how you use the Services, we may share the following categories of information for such interest-based advertising
which may be considered a sale (as defined by the CPRA): (1) device information and identifiers, such as IP address and unique advertising
identifiers and cookies; and (2) connection and usage information, such as browsing history or app usage. Although this obligation of the CPRA
does not become effective until January 1, 2023, you may opt out of such tracking technologies by following the instructions in Section 2 above.
Right to Non-Discrimination – Ndali.app will not discriminate against those who exercise their Rights. Specifically, if you exercise your
Rights, we will not deny you goods or Services, charge you different prices or rates for goods or Services or provide you a different level or
quality of goods or Services.
b. Asserting Your Rights
If you have a Ndali.app account, you may exercise your right to know or your right to deletion. To verify your identity, you must log-in to your
account prior to accessing or deleting your information. then the information associated with your account will be deleted.
If you do not have a Ndali.app account, you may exercise your right to know or your right to deletion by emailing your request to us at
privacy@ndali.app from the email address that you believe is associated with Ndali.app, with the subject line “Non-user Data Request” . For
safety and to otherwise prevent fraud, we may ask that you provide us with certain personal information that’s reasonably necessary for us to
confirm your identity.
You may also designate an authorized agent to make a request to know or a request to delete. In order to be able to act, authorized agents have
to submit written proof that they are authorized to act on your behalf, or have a power of attorney. We may deny requests from authorized agents
who do not submit proof that they have been authorized by you to act on their behalf.
11. International Users : Ndali.app is a food delivery service owned by Ndali inc., which is based in the United States and, regardess of where
you use our Services, the information collected as part of that use will be transferred to and maintained on servers located in the United States.
Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be
equivalent to the laws in your country of residence. By using our Services, you consent to this collection, transfer, storage, and processing of
information to and in the United States.
12. Contact Us
If you have any questions or concerns relating to this Policy or our privacy practices please contact us at: privacy@ndali.app or :
Ndali inc
254 Chapman Rd Ste 208 #10728, Newark, Delaware 19702
Email - tos@ndali.app